Here's exactly
what happens next.
Thinking about booking? Here's the whole Detail Day, start to finish — from Ben's first text to your final walk-around. No surprises, no surprise billing, ever.
No surprise billing. Ever.
If an add-on makes sense for your car, Ben will talk it through and confirm before he touches it. Your call, every time.
- 01
Ben texts you, personally
Within an hour of booking, Ben sends you a text from his real number. He'll confirm your vehicle, your time, and answer any questions. Need to change something? Just reply.
- 02
Day-of arrival
Ben pulls up 5–10 minutes early in the Duke's truck. He'll walk your vehicle with you, confirm your package, and flag anything unusual — like XL truck pricing or add-ons. Everything is quoted upfront before he starts.
- 03
He gets to work — you get your day back
Birdie takes about 45 minutes. Eagle about 90. Longhorn around 3 hours. You don't need to be home, you don't need to supervise, you don't need to move your car. Go work, walk the dog, take a nap, swim at Barton Springs. We've got it.
- 04
Walk-around, payment, you're done
When Ben's finished, he'll do a final walk-around with you and hand you your Vehicle Health Report. You pay the balance plus any add-ons you agreed to up front — tap your card or phone right on his iPhone. No surprise line items, ever. Tip optional, never expected, always appreciated.
The baseline.
- +Graphene-infused finish
- +Streak-free window cleaning
- +Tire shine
- +Interior wipe-down
- +A Vehicle Health Report
- +100% satisfaction guarantee — if it's not right, Ben does it again, free
And if you booked a golf course detail, your clubs get cleaned too — on the house.
Ben Ahrens, founder
Ben grew up detailing cars and working golf courses. He spent years as a police officer and played collegiate baseball at Pitt State before starting Duke's. He's got an auto technology degree, an obsessive eye for finish quality, and a hard rule: if it's not right, he does it again — at no charge.
Duke & Beau
Great Pyrenees brothers, born on a Texas farm and formerly employed guarding goats. Duke is the reason there's a Duke's — now in charge of nap supervision. Beau, his slightly more enthusiastic brother, is honorary co-founder and the company's official greeter.
All optional.
None required.
Empty the cabin (if you can)
Loose items — receipts, kid stuff, gym bags — make the interior detail faster and better. If you forget, Ben works around it. No big deal.
Park where there's a little space
Ben needs about a 13×26 ft area to work comfortably — roughly two parking spaces. Driveway, street, garage, lot — all fine. Reply to Ben's text if you're not sure.
Water + power are nice, not necessary
Ben brings everything — tanks, generators, supplies. If you've got a hose and an outlet, great. If not, it doesn't change a thing.
Your deposit & cancellation policy.
A small $25 deposit
All it takes is a small $25 deposit to reserve your time — and it goes straight toward your total. You'll settle the balance, add any extras, and tip (only if you loved your detail) once Duke's wraps up.
Cancellations
Cancellations 24+ hours in advance get a full refund of your deposit. Inside 24 hours, the deposit is non-refundable — it covers Ben's reserved time. Need to reschedule? Just reply to Ben's text.
Questions before Detail Day?
Text Ben directly — he's the best person to ask.